Privacy Policy

Introduction

At Kalyan Gems, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect personal information to provide you with a seamless shopping experience. This may include:

  • Personal Information: Name, email address, phone number, shipping address, and billing information.
  • Payment Information: Credit card details or other payment information required for processing transactions.
  • Technical Information: IP address, browser type, and browsing behavior to improve our website’s functionality and user experience.
  • Communication Records: Any correspondence, including emails or phone calls, with our customer service team.

How We Use Your Information

Your information is used to:

  • Process Orders: To fulfill your orders, manage payments, and arrange shipping.
  • Customer Support: To respond to inquiries, process returns, and provide customer service.
  • Marketing Communications: To send promotional emails or newsletters, if you opt to receive them. You can unsubscribe at any time.
  • Improve Our Services: To analyze trends, monitor usage, and enhance our website and services.
  • Legal Compliance: To comply with legal obligations and enforce our terms and conditions.

Sharing Your Information

We respect your privacy and will never sell your personal information. However, we may share your information with:

  • Service Providers: Third-party companies that help us with payment processing, shipping, marketing, and other business operations.
  • Legal Authorities: If required by law, we may disclose your information to legal authorities to protect our rights, comply with legal processes, or ensure safety.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, track site usage, and deliver relevant ads. You can manage cookie settings in your browser, but disabling cookies may affect the functionality of our website.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at support@kalyangems.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Kalyan Gems
Email: support@gemshigems.com
Phone: +91 9289 2522 48

Thank you for trusting Kalyan Gems with your personal information. We are committed to safeguarding your privacy and ensuring a secure shopping experience.